Add following settings in Permission configure tab. You can configure this by Intune Console – Roles – All roles, click the +Add sign to add a custom role. This permission required when you initiate a remote assistance session. Intune role permission for remote assistance.Intune Administrator access to configure the integration.Intune Licenses and Intune enrolled devices. But you need to have TeamViewer licenses additionally. #Quick start teamviewer mac osTeamViewer integration enables IT Administrators to remotely administer an Intune-managed device such as Windows, iOS, Mac OS and Android flavors. Microsoft teamed up with Remote support specialist, TeamViewer. But later this feature needed to be improved to support a vast variety of devices, so third-party integration was required. When Intune was first released it had the capabilities to remote control by using remote assistance. #Quick start teamviewer how toFrom this post, I’m planning to discuss on how to configure this and what would be the end user experience. Also, it can be used to provide remote support to devices while remotely connecting and screen sharing. Microsoft Intune capabilities consist of mobile device management, mobile application management, and PC management. UEM is evolved technology from Enterprise Mobility Management and Mobile Device Management. Want to know more about why PayGo has chosen TeamViewer as its remote access tool? Click here.Microsoft Intune has developed so much in the past few years and now it resides in the leader’s column of Gartner Magic Quadrant for Unified Endpoint Management (UEM). Note: If you are submitting a ticket but have not yet set up your TeamViewer IDs and passwords, you will be prompted to do so before the ticket can be submitted. Log in to your help ticket system ( click here to go directly to the Help System login page) and follow the prompts to add the ID and password to your account. Your ID and Password are what PayGo will use to access your computer, so you will have to add it to your Help System account. Upon completing all steps of the setup, you will see this window: Follow the instructions to activate your account. #Quick start teamviewer verificationUpon completion, TeamViewer will send you a verification email. You will now be asked to set up an account through TeamViewer. This will help PayGo to identify which computer you need assistance with. The setup wizard will ask you to create a personal computer name and password. Next, you’ll set up your unattended access passwords. Step 3: Set Up TeamViewer Accounts and Passwords Before you proceed, be sure to select Installation to access this computer remotely (unattended), and set your TeamViewer to Personal/Non-commercial use.Ĭlick Accept/Finish to complete the setup and open TeamViewer on your computer. Step 2: InstallĬlick the TeamViewer download at the bottom of the page, and then click Open.Ĭlick Open to run the TeamViewer 13 setup. Note: do you have an older version of the Windows OS? Download OS-compatible TeamViewer versions:įor all older OS versions, click here. #Quick start teamviewer fullDownload TeamViewer 13 for Windows by clicking the Download Now button for either the TeamViewer 13 Full Version, which will automatically detect your operating system, or by directly selecting the Windows version. This will take you to the TeamViewer download page. In order to set up unattended access on your computer, click this link: TeamViewer Unattended Access Setup With unattended access, TeamViewer starts when your computer does, which means that if a problem arises PayGo IT can fix it even if you’re not there. TeamViewer allows PayGo IT to remotely access your computer whenever you need assistance, even if you’re not there. In addition, TeamViewer is free for personal use, making it the perfect solution for your technical support needs. TeamViewer is widely considered to be one of the simplest and most secure ways to remotely connect multiple workstations for remote viewing and IT support. PayGo now uses TeamViewer™, the world’s top secure remote connectivity tool, for all of your remote technical support needs. From time to time, your PayGo software may need technical support.
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